FAQ &CONTACT US

We cannot accept cancellations or changes after an order has been placed. Please carefully check the order details before proceeding with the order.

If you pay by immediate payment, your order will be shipped within 5 business days after your order is confirmed. If you specify cash on delivery, your order will be shipped within 5 business days after your order is confirmed. If you pay by bank transfer, your order will be shipped within 5 business days after we confirm your payment. This does not apply in the event of a natural disaster, large-scale event, or other situation that affects transportation. Please note that we are closed on Mondays, Tuesdays, and during the New Year holidays.

Shipping is 880 yen (tax included) nationwide, except Hokkaido and Okinawa, where it is 1,100 yen (tax included). Free shipping for purchases totaling 20,000 yen (tax included) or more.

We do not accept returns, exchanges, or cancellations due to customer convenience. Sizes vary from product to product, so please be sure to check the measurements of each product and the model photos before purchasing. If you have any questions or concerns, please feel free to contact us using the inquiry form.

The situation varies depending on the product, so we would appreciate it if you could contact us.

We accept payment methods such as credit card, bank transfer, cash on delivery, etc. Please check the payment screen for details.

Each product page contains instructions on how to wash and use the product. If you have any questions, please feel free to contact us using the inquiry form.

If it's something simple, please contact us.

It will be included in the product.

If you would like to change your email address or address, please contact us using the inquiry form.